Privacy Policy
This Privacy Policy explains how LL Interiors collects, uses, and protects information when you visit this website or contact us. By using this website, you acknowledge the practices described below.
Information We Collect
We may collect information that you choose to provide, such as:
- Your name, email address, phone number, and other contact details.
- Information about your project, design needs, budget, timeline, or other details included in a message.
- Any other information you send to us by email or through a contact form.
We may also collect basic technical and usage information automatically, such as your browser type, device type, pages visited, referring website, and approximate location.
How We Use Information
We may use the information we collect to:
- Respond to questions and requests.
- Discuss, provide, and improve our interior design services.
- Operate, maintain, secure, and improve this website.
- Understand website traffic and visitor interests.
- Comply with legal obligations and protect our rights.
Contact Form and Email Use
When you submit a contact form or email us, we use the information you provide to respond and to communicate about your inquiry or project. Please do not send sensitive personal, financial, or health information through this website or by email. We do not sell contact information submitted through the website.
Analytics and Session Replay
We use Google Analytics 4 (GA4) to understand how visitors use this website and to improve its content, performance, and usability. GA4 may collect information such as the pages you visit, the time spent on those pages, general device and browser information, approximate location derived from your IP address, and interactions with site features. Google may use cookies and similar technologies to provide these analytics services.
We also use Microsoft Clarity to understand how visitors interact with this website through behavioral metrics, heatmaps, and session replay. Clarity may capture interactions such as clicks, scrolling, navigation, and page activity, along with device and browser information. We use this information to identify usability problems, improve site performance, and understand which content is useful to visitors.
Website usage data may be collected through first-party and third-party cookies and similar technologies. We do not use GA4 or Clarity to intentionally collect sensitive information submitted through forms. Fields that may contain contact, payment, account, health, or other sensitive information should be masked or excluded from analytics and session replay.
For more information about how Google processes information from sites that use its services, visit How Google uses information from sites or apps that use our services. For more information about how Microsoft collects and uses data, visit the Microsoft Privacy Statement.
You can limit cookies through your browser settings. You may also use the Google Analytics Opt-out Browser Add-on to limit Google Analytics in supported browsers.
Service Providers and Sharing
We may share information with service providers that help us operate the website, communicate with visitors, analyze website use, or provide business services. These providers may access information only as needed to perform services for us. We may also disclose information when required by law, to protect our rights or safety, or as part of a business transfer. We do not sell personal information.
Third-Party Links
This website may link to websites operated by other organizations. Their privacy practices are governed by their own policies, and LL Interiors is not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party website you visit.
Security and Retention
We use reasonable administrative and technical measures designed to protect information. However, no website, email, or internet transmission is completely secure. We retain information only for as long as reasonably needed for the purposes described in this policy, to maintain business records, or to meet legal obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will apply when it is posted. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle information, contact LL Interiors at lisa@designsbyllinteriors.com.